Delivery Info
Where do we ship from and to?
We pride ourselves in efficient and competitive global shipping. To accomplish this, we use several different courier services and ship from multiple distribution centres.
Most of our items are shipped from our 12,000 square foot Midlands distribution centre.
To keep costs down for you, when ordering multiple items, we may hold back items with different lead times and ship them together. We will however part ship your order where economically viable.
We Ship Worldwide!
Shipping quotes are available on both our product pages and in the basket, so you can quickly and easily get shipping costs without having to go through the checkout process. If our automated shipping options do not list your country or can’t provide a shipping quote, just contact us via phone, email or live chat and we’ll obtain a bespoke shipping quote for you.
Finance orders (UK only)
Want to spread the cost of your purchase? Now you can with 0% interest free finance options! However, please be aware that we can only ship UK finance orders to the Billing Address used for your finance application.
Please note: When ordering custom products, special orders, or products awaiting stock, the delivery times are quoted from the time we receive the item, so a next day priority delivery on an order with a 2-day lead time will arrive after 3 days, the same product on a low priority budget delivery will arrive after 6 days.
DELIVERY OPTIONS
Mainland UK
*FREE SHIPPING – Applies to orders over £150. Our free shipping service uses the same non-priority budget courier service as our 'no rush' option, so the below timescales will apply.
NO RUSH – This is a non-priority budget option, your stock is allocated, but other orders will get prioritised and a low priority courier service is used to keep costs down. Your order will generally be packed and dispatched within 3 working days (Monday-Friday) and take a further 1-2 working days to arrive.
ROYAL MAIL – This is the cheapest option for small light items. We select the most cost effective service, so this is generally 2nd class. Orders that are in stock should be with you within 2-3 days.
PRIORITY COURIER - If you need your order quickly this is the option for you. Orders are prioritised and as long as you get your order in before 14:00 (and all items are in stock at our Driftworks warehouse) it’ll be picked packed and out on a next day delivery with a priority courier service with full tracking and 1 hour delivery window.
SATURDAY DELIVERY – Select this option before 14:00 on Friday and we’ll get it to you via a priority courier service with full tracking and 1 hour delivery window.
Highlands & Islands
ROYAL MAIL – This is the cheapest option for small light items. We select the most cost effective service, so this is generally 2nd class. Orders that are in stock should be with you within 2-3 days.
COURIER SERVICE WITH ONLINE TRACKING –Orders are prioritised and as long as you get your order in before 14:00 (and all items are in stock at our Driftworks warehouse) it’ll be picked packed and out on a 2-day delivery with a priority courier service with full tracking and 1 hour delivery window.
Europe
BASIC AIRMAIL – This is the cheapest option for small light items. Orders that are in stock should be with you within 3-5 days.
COURIER SERVICE WITH ONLINE TRACKING – If you get your order in before 14:00 (and all items are in stock at our Driftworks warehouse) it’ll be picked packed and out with a priority courier service. Deliveries typically take between 2 – 5 and are fully trackable.
REST OF WORLD
BASIC AIRMAIL – This is the cheapest option for small light items. Orders that are in stock should be with you within 5-7 days.
COURIER SERVICE WITH ONLINE TRACKING – If you get your order in before 14:00 (and all items are in stock at our Driftworks warehouse) it’ll be picked packed and out with a priority courier service. Deliveries typically take between 3-7 days and are fully trackable.